To ensure smooth scheduling and quality service for all clients, please review our appointment policies below:

🔒 Booking Deposit

• A non-refundable deposit may be required at the time of booking to secure your appointment.

• This deposit will be applied toward your total service cost on the day of your appointment.

❌ Cancellations & No-Shows

• Cancellations or rescheduling must be made at least 24 hours in advance of your scheduled appointment.

• Last-minute cancellations (less than 24 hours' notice) will result in forfeiture of your deposit.

• No-shows will also result in forfeiture of your deposit and may require full payment upfront to book future appointment

⏰ Late Arrivals

• Please arrive on time. If you are more than 15 minutes late, your deposit will be forfeited and appointment may need to be rescheduled.

💳 Remaining Balance

• The remaining balance (after deposit) is due on the day of service. Accepting cash, credit/debit cards, and mobile payments.

📞 How to Cancel or Reschedule

• You can cancel or reschedule by calling or texting (216)750.8872 or through your confirmation email or booking link.